Mission: I support leaders in creating organizations built on trusting relationships, clear and honest communication, and impeccable teamwork.
I accomplish this mission in two primary ways: 1) Professional Coaching and 2) Transformational Learning Workshops. I work with leaders to determine what is needed in their organization and then custom design the best solution to address their concerns.
Professional Coaching
The professional coaching process is essentially NEW LEARNING for my client(s). In other words, if my client was already able to do what they wanted to do in order to get what they wanted there would be no need for me and coaching. I view the coaching process as the client and me partnering together on a learning journey in a territory they declare they need help in, and my role in that journey is as their LEARNING PARTNER. That means I will teach them new distinctions, encourage them when needed, support them during the hard times, and sometimes challenge them when their actions aren't aligned with what they say they are committed to.
For me, the coaching engagement has two steps: 1) New Awareness and 2) New Practices. The first part of the coaching process often focuses on helping the client see the issue or challenge in a new way, with a new set of eyes. We work together to explore the challenge so that we can reach a point where we can clearly articulate what the issue is - NEW AWARENESS. From that point, we can then begin to DESIGN new PRACTICES that will produce the new results they desire. Since most of us are creatures of habit we already have a set of deeply installed practices that we need to gradually relinquish in order to create space for the new practices to take root. After that, the coaching process consists of checking back in on how the practices are going and course correcting in order to create maximum learning.
One-on-one Coaching:I work individually with leaders, managers and employees to help them deal with the challenges that are getting in their way of being satisfied at work. This is typically at least a 3 - 4 month process to create sustainable change in the client. Coaching sessions are typically 2 - 3 times a month and can be in person or over the phone. Again, the client or their supervisor declares the learning territory and we work together to help them learn what they need to learn in order to overcome the challenge or expand their development.
Team and Group Coaching: Because an organization is essentially a system with many people impacting that system, I often work with teams to help them create their own individual learning as well as a team learning. In working with the entire team we are able to not only address individual challenges to organizational results, we are also able to explore, discuss and shift the cultural and systemic challenges that are preventing them from achieving their desired results.
Transformational Learning Workshops
As a workshop facilitator, I have delivered hundreds of experiential, transformational workshops to thousands of leaders, managers and employees of organizations on such topics as:
Leadership: The Art of Powerful Conversations
Creating a Culture of Commitment and Accountability
Effective Conversations: The key to Powerful Relationships
Building Trust: The Foundation for all Successful Relationships
Moods and Emotions: The Often-Ignored Key Influencer on our Ability to Act