Mark builds a learning partnership with his clients where they work together to identify areas in need of change and create habits that will achieve the desired results. This process enables clients to see and then design their lives differently. Individuals often come to Mark not knowing clearly what they need, but with a sense that something’s not working and a hope that things can be better. Mark works with people who are open and ready for change, and committed to doing the work needed to make those changes. He partners with them on a learning journey that often lasts 6 – 12 months and typically culminates in clients feeling more engaged, with a deep sense of satisfaction in having transformed their life for the better.

The Process

Executive Coaching is an ongoing conversation between Mark and his client(s), often in their office, that takes place typically over a 6 – 12 month period. Each session generally lasts an hour, with 2 to 3 sessions occurring per month. The first few months of coaching typically focus on building client awareness, with the final few months focusing on repetitive practice through committed daily or weekly action.

The awareness-building part involves exploratory questions to examine the issue(s) from multiple angles, teaching new leadership concepts based on these answers, and often culminating in an “aha” experience for the client as s/he gains clarity on the issue(s) that are posing a struggle.

The practice part involves collaboratively designing new practices for the client that, when taken repetitively, start to build new, more effective habits that are sustainable when coaching is completed.

Both the coach and client often intuitively know when the coaching engagement is complete as the conversation comes to a natural end.

Craig Tangeman

Senior Director, Clinical Non-Labor Practice at Huron Healthcare

"As I advanced in my career I found it difficult to make the transition from tactical to strategic and transition into a leadership role. Working with Mark helped me prioritize and manage through these changes by focusing on what matters most. More importantly I have a greater understanding of how communicating priorities and articulating expectations of others has a huge impact on any working relationships."